R Traders is committed to protecting and respecting your privacy. This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.

By accepting our Website Terms or by visiting our website, you are accepting and consenting to the privacy policy and cookies described in this Privacy Policy.

Information We May Collect

As part of standard business protocol, we may be required to collect and process the following data. Information is collected by populating forms on our website and also corresponding and providing information to us via email, over the telephone, or otherwise. The information collected may include but is not limited to:

• Name
• Email address
• Billing address
• Delivery address
• Telephone number
• IP address
• If you contact us, we may keep a record of that correspondence.
• We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
• If you contact us via our “Contact Us” page, we may keep a record of any CV’s and Cover Letters sent.
• Details of your visits to our website and the resources that you access.

Using Your Personal Information

a. Personal Data about our customers is an important part of our business, and we shall only use your Personal Data for the following purposes and shall not keep such Personal Data longer than is necessary to fulfill these purposes:

• To help us identify you when you contact us.
• To allow us to carry out marketing analysis and customer profiling (including with transactional information), conduct research, including creating statistical and testing information.
• To help prevent and detect fraud or loss.
• We may monitor and record communications with you (including phone conversations and emails) for quality assurance and compliance.
• We may check your details with fraud prevention agencies. If you provide false or inaccurate information and we suspect fraud, we will record this.

b. We will not disclose your Personal Data to any third party except in accordance with this Privacy Policy.

IP Addresses:

We may collect information about your computer, including where available your IP address, geographic location (if you allow when prompted by your browser), operating system, and browser type, for system administration when you access our website. We use this information for statistical data about our users’ browsing actions and patterns when they access our website – logging IP addresses are used as a security feature of R Traders.

What are Cookies?

Cookies are short pieces of data that are sent to your computer when you visit a website. On later visits, this data is then returned to that website. Cookies allow us to recognize you automatically whenever you visit our site so that we can personalize your experience and provide you with better service. We also use cookies (and similar browser data, such as Flash cookies) for fraud prevention and other purposes. If your web browser is set to refuse cookies from our website, you will not be able to complete a purchase or take advantage of certain features of our website, such as storing items in your Shopping Cart or receiving personalized recommendations. As a result, we strongly encourage you to configure your web browser to accept cookies from our website.

Changes to our privacy policy

We may change this Privacy Policy from time to time. If we make significant changes in the way we treat your personal information, or to the Privacy Policy, we will make that clear on our websites or by email, so that you are able to review the changes.